Amazing Occasions Terms & Conditions of Hire
Bookings, Payments and Fees
- By placing an order with us either by email, online or verbally, it will be deemed that our terms and conditions of hire have been read, understood, and fully accepted by the customer.
- All bookings are subject to a non-refundable 20% booking fee at the time of booking.
- We reserve the right to make changes to advertised prices without notification.
- If an event occurs beyond our control, such as traffic, vehicle failure or adverse weather conditions, and subsequently prevents us from fulfilling our obligations, you will be notified at our earliest possibility.A refund of any monies paid in relation to the hire fee or part payment for delayed start, excluding delivery fees, will be returned to the hirer. No further compensation will be due or paid irrespective of loss of earnings or expenses incurred.
- The hire period is as agreed at time of order. If there is any obstruction by the customer or unnecessary excessive delay caused at time of delivery or collection, there will be charge of £30 per hour or part of. This will also apply where Ball Pool balls are not bagged up ready for collection.
- Our delivery and collection times are approximate and cannot be guaranteed due to external factors beyond the Company’s control.
- Any balance over is to be paid in full and cleared 14 days prior to the event hire date. This does not apply to customer with account facilities. On specific occasions, we reserve the right to request full payment.
- We reserve the right to refuse set up of hired equipment if the full outstanding balance is not paid in full at the time of delivery to our driver.
- If at any time a refund of any amount is due to the customer, this will be made within 5-10 working days. Please note that the specific refund time will depend on the customers card issuing bank.
Bookings, Payments and Fees
Cancellations
Terms of Use
Equipment
Site Location and Facilities
Weather Conditions
Liability and Insurance